Training and capacity building

Training and Capacity Building

In today's digital era, capacity building and knowledge management are crucial. Enhancing the skills of individuals and organisations ensures lasting and meaningful change. Effective capacity building requires a structured curriculum and a continuous learning framework for all employees. Digigram Fintech Solutions LLP engages stakeholders, facilitates learning exchanges, and creates training materials and skilled professionals.

Digigram Fintech Solutions LLP leads the way in organising training workshops in rural areas. Their training and capacity-building initiatives include:

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  Large-scale e-governance training programs, mobilising numerous trained staff according to project complexity and scalability.

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  Training Nodal Officers and other officials on project functionality to assess change readiness and identify training needs.

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  Train the Trainer programs, offering instruction, coaching, and feedback to trainers, including full-time trainers, subject matter experts, and other personnel.

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  Developing training aids such as user manuals, computer-based modules, recorded sessions, operation and maintenance manuals, and practical exercises.

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  Creating self-paced e-learning modules tailored to organisational and individual needs.

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  Seminar-style group demonstrations for immediate feedback.

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  Instructor-led classroom training, providing comprehensive and interactive learning experiences.

Training categories include:

• 1

  Domain Concepts

  Overview of e-governance applications, benefits, services, and dashboard analysis. Models include Government to Government, Government to Citizen, Government to Business, and Government to Employees.

• 2

  Functional Training

  • Core Functional: User-desired functions, workflow management, and system deviation handling.

  • Module-specific Functional: Training tailored to specific organisational modules.

  • Operational Training: Developing and enhancing operational readiness.

• 3

  Technical Training

  Developing skills for designing, implementing, maintaining, and operating specific technologies, applications, products, or services.

• 4

  Operations and Maintenance Training

  Comprehensive understanding of equipment and systems operation.

• 5

  Refresher Training

  Re-skilling existing employees with new technologies, methods, and processes.

  Objectives of the company's training and capacity-building program:

  • Provide professional resources and training to build internal capacity.

  • Develop competency frameworks, training guidelines, content, and case studies for various stakeholders, aligned with international best practices.

  • Identify and train a pool of Master Trainers.

  • Customise and plan training sessions to meet business needs.

  • Organise Train the Trainer programs for Master Trainers.

  • Track and monitor training progress and implement corrective actions as needed.

  • Execute and submit comprehensive reports.

  • Create certification programs for specialised/key roles to continually upgrade IT staff skills.

  • Facilitate knowledge management through workshops, case study development, best practices sharing, and creating knowledge repositories.